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Q |
I just ordered a subscription for upgrading my service but my
account has not been upgraded. Why? |
A |
The upgrading of accounts relies on IPN (Instant Payment
Notification), for the service to function. If your account does
not reflect the upgrade immediately after the transaction has
occurred and you are sent back to KellyHits.com, this
usually means that you paid with
an e-Check or equivalent. In order for the transaction to be
immediately processed, you need to make sure your account
has a credit card registered with
them or that the funds are in your account so that the
payment can be instantly transferred. If this is not the
situation, please contact the HelpDesk and we will try to
resolve the problem as soon as possible.
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